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You are communicating to her that she can rely on you.
The short answer is yes, of course you can improve your communication skills.
A word of warning, though: only offer help if you can provide it immediately, as an offer of help “later on” can add to their feelings of frustration. Once rudeness becomes a habit, it can be difficult to shake off even if they truly want to behave better.
Habitual rudeness should never be taken personally; it’s just a pattern that’s hard to break.
When you are looking at the floor or out the window it gives the impression that you aren’t paying attention.Effective communication skills are essential to success in many aspects and areas of your life.There are a lot of jobs that require you to be a good communicator.The best way to defuse rude behavior is to stay friendly and helpful, giving the other person a chance to calm down and adjust their behavior to match yours.Possessing effective communication skills is a powerful tool to have.